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Support Worker- Children & Families

Organisation: Shelter Sheffield
Salary: £20,503–£21,528 pa (pro rata 26.25 hrs pw)
Location: Yorkshire and The Humber
Closing date:

We’re looking for a proactive, diplomatic and compassionate individual to join us as a Children & Families Support Worker to provide intensive, tailored child support as part of a whole family approach.

Shelter Sheffield operates a thriving hub of services in the city centre where people can access a range of advice and support provision, including legal advice and representation, housing related support services and an Information and Resource facility. We specialise in housing, welfare benefits and debt. 

Benefits include 30 days' annual leave (pro rata), the possibility of flexible working and significant opportunities for learning and development.

Your key responsibilities:

  • Supporting children and young people to address issues and the significant trauma related to homelessness
  • Undertake regular one-to-one sessions as well as advice, advocacy, group work, activities, family trips and liaison with specialist agencies
  • Liaising with local authorities or the police regarding anti-social behaviour issues, advocating on behalf of clients
  • Developing outcome-focused support plans in collaboration with users, and encouraging them to contribute to wider service development where possible.

And what you’ll need:

  • Understanding of child development and of the specific needs of homeless families and children
  • Knowledge of homelessness and housing legislation, ASB legislation, and of the welfare benefits affecting families
  • Experience of working within a safeguarding framework
  • A background supporting parents and children with complex needs, and in developing parent and child activities, including through play
  • Strong IT skills, including experience of case management systems, alongside the ability to drive and access a vehicle for work purposes.